Helen

The Claflin Apprenticeship program has taught me a great deal in the field of technology.  Before, I thought I wanted to earn my degree first, before starting a full-time job, but Claflin’s Apprentice Program offered the full package of experience and schooling together.  I completed my associate degree in Biomedical Information Technology, while working as an IT Support Technician. On the job I have acquired a number of skills including computer assembly, configuration-deployment of managed network switches, and remote technical support. On the business technology end, I have implemented a Customer Relationship Management system. All of this experience has given me the opportunity to continue growing as a tech.

     –   Helen Le, IT Support Technician Apprentice, Claflin, and Year Up Graduate